Transform customer returns into recoverable margin.
Directly ingest Amazon FBA return concessions and reviews. Automatically isolate factory defects from buyer remorse, protect listing health, and generate bilingual supplier refund claims.
Customers report device stops accepting power after 10–14 days. Recurrent mention of loose pin and no red indicator light.
Buyers expected total silence due to Total Silence Guarantee bullet on listing. Standard hybrid ANC only cancels lower frequency rumble.
ABS polymer fatigue near hinge adjustment pivot during normal expansion.
NATIVE INGESTION ENGINE FOR GLOBAL COMMERCE INFRASTRUCTURE
Calculate What Returns Cost You
Enter your store numbers to calculate preventable refund bleed.
Built for Real E-Commerce Operations
No complicated API integrations required to get immediate answers.
1. Drag & Drop Concessions
Export your Amazon Customer Returns report or Shopify Returns CSV and upload directly. Custom schema mapping auto-detects date, SKU, and customer reason fields.
2. Semantic Defect Clustering
NLP models separate logistics failures (crushed boxes) from physical manufacturing flaws (solder joints) and expectation gaps (sizing/color difference).
3. Action Deliverables
Export factory-ready English/Chinese repair notes, update listing bullets to fix false expectations, and calculate exact ROI for each product fix.
Clear, Predictable Investment
One avoided return batch pays for an entire year of software subscription.
Single Brand Plan
For active FBA & Shopify store operators
- Up to 1,500 customer returns/month
- Automated defect cluster grouping
- Supplier engineering revision briefs
- Listing bullet recommendation engine
Multi-ASIN Aggregator
For brands with 5+ active product lines
- Up to 10,000 returns & reviews/month
- Multi-marketplace (US, UK, DE, Shopify)
- Amazon VOC early delisting alert threshold
- Priority factory export format (Markdown/PDF)